8 weeks to live
AI Search
Site search that understands intent, not just keywords: personalized results grounded in your catalog and behavioral data, proven against your current engine in a live A/B test.
Intent understandingPersonalizationA/B tested
Buying Experience
Bring customer experience into the agentic era
AI agents are redrawing every step of the journey. We design and deploy agentic experiences across search, shopping and customer care, grounded in your catalog, your data and your brand voice.
Partners
Our solutions & products
Four solutions to win the agentic journey
8 weeks to live
AI Shopping Agent
A multimodal agent (voice, text, image) grounded in your catalog and brand voice, that builds carts, applies loyalty and promotions, and guides customers to checkout.
Catalog groundingConversational UXCheckout
6 weeks
UCP Readiness
We structure your product data to be purchase-ready across third-party AI assistants (Gemini, ChatGPT, Claude), using emerging agentic commerce protocols such as Google UCP or OpenAI ACP.
Product dataAgentic commerceUCP · ACP
4 months to live
AI Service Agent
Instant, always-on assistance across chat and voice, handling sales, self-care and support in real time, while equipping care teams with suggested actions.
Voice & chatSelf-careAgent assist
In production
Agents live with leading brands
Customer Care Agent
−50%
escalation to advisors
An on-brand AI care advisor replacing a rule-based chatbot, handling FAQ, order tracking, returns and smart escalation to human advisors.
View case study →
Shopping Agent
+7%
conversion rate
A GenAI conversational agent that turns a shopper’s brief (age, hobbies, budget) into personalized, brand-safe recommendations across an omnichannel journey.
View case study →
AI Search
+30%
add-to-cart rate
An AI search engine on Vertex AI, fed with catalog and behavioral data to deliver hyper-personalized results, A/B tested against the legacy engine.
View case study →
Voice-to-Voice Care Agent
50K+
calls handled since launch
A 100% AI customer care with best-in-class voice: a multi-agent architecture orchestrated by an LLM across sales, self-care and support.
View case study →
Site Search Performance Recovery
+$15M
incremental revenue identified
A 360° audit of an underperforming AI site-search engine: 3 critical friction points, 49 ranked recommendations and a 3-month roadmap.
View case study →
Medical Advisor Agent
24/7
medically trained voice & chat
A medically trained agent answering patient and HCP questions, grounded strictly in approved documentation, with compliant safety triage.
View case study →